hurome
Join hurome today to enjoy exclusive member rewards and wellness perks designed just for you.
Good news for me, hurome Membership
-
1 point = €1 off
-
Collect as you shop. 1 point per 10 — more as your status grows
-
Discover thoughtful wellness for me at hurome
-
Share the good news. Points when your friend completes their first qualifying order
-
A special event, early access and seasonal surprises
-
Begin your journey
Benefit information
-
- 1 point = €1 off
- Enjoy seamless reward savings on your next order. Every 1 point gives you €1 off.
-
- Collect as you shop. 1 point per 10 — more as your status grows
- Earn up to 1.5 points for every €10 spent. Every choice for your wellness brings extra perks. Accumulate bonus points with every purchase for future savings.
-
- Discover thoughtful wellness for me at hurome
- Discover curated, premium essentials designed to make your daily routine healthier and brighter.
-
- Share the good news. Points when your friend completes their first qualifying order
- Spread wellness to your loved ones. Your friend gets a 10% welcome discount, and you receive 1 point for every €10 spent on their first order.
-
- A special event, early access and seasonal surprises
- Receive private invitations to exclusive gatherings, specially hosted for hurome members.
-
- Unlock More Benefits with Higher Tiers
- As you reach higher membership tiers, enjoy elevated reward bonuses and exclusive perks tailored just for you.
Membership Tier Benefits
| Level |
|
|
|
|---|---|---|---|
| Purchase earning rate | 1pt per €10 | 1.2pt per €10 | 1.5pt per €10 |
| 10% off Welcome Discount Code | |||
| Discover hurome Collection | |||
| Seasonal Greeting Gift | - | ||
| Invitations to hurome Offline Events | - | ||
| Priority purchase of certain products | - | - | |
| Invitations to VIP events | - | - |
- Membership tiers are automatically determined based on your total accumulated points earned since joining hurome. As your points grow through purchases and activities, you will automatically reach higher tiers.
- Redeeming points into discount codes does not affect your tier level. (Note: Points and tier levels may be adjusted in the event of order cancellations or product returns.)
- Points are valid for 365 days from your last activity (earning or redeeming). Any new activity automatically extends the validity of all your points for another 365 days.
- Tier-specific perks and updates are announced via the hurome Membership Page and, where applicable, by email. Any major changes to program terms will be notified at least 2 months in advance.
- For complete membership details, please check our Membership Terms & Conditions
Membership FAQs
-
Q. What are the requirements to join the hurome membership?
A. You will be enrolled immediately upon registering the genuine serial number of a juicer purchased through the Hurom Europe official website or official channels. Only one account (email address) is permitted per person.
Q. Are accounts for the Shop and the hurome Shop separate?
A. No. It operates as a single unified account, and purchase history and points from both shops are automatically combined in real time.
Q. What welcome benefits do I receive upon signing up?
A. Upon completing genuine product registration, a one-time 10% discount coupon applicable to eligible products is issued immediately. (Minimum order value: €50; valid for 60 days from issuance.)
Q. Can I register products purchased overseas, such as in Korea or the United States?
A. The hurome membership is exclusively for products officially sold in Europe. Serial numbers of products purchased through other overseas subsidiaries cannot be registered.
Q. Can past purchase history be retroactively applied to points?
A. Point accrual and benefits apply starting from the moment genuine product registration is completed; past purchase history prior to registration cannot be retroactively applied.
-
Q. How do I use my points?
A. In the Rewards Widget, select one of the four tiers below to convert your points into a discount code, and enter it at checkout.
- Tier 1: 1–10 pt (€1–€10 discount) → Minimum cart value of €50
- Tier 2: 25 pt (€25 discount) → Minimum cart value of €100
- Tier 3: 50 pt (€50 discount) → Minimum cart value of €165
- Tier 4: 100 pt (€100 discount) → Minimum cart value of €300
Q. Can multiple discount coupons be combined in a single order?
A. All discount codes (welcome coupons, referral coupons, point conversion codes, etc.) are limited to one per order and cannot be combined.
Q. Can I pay the entire order amount using only points?
A. Standard products cannot be paid for entirely with points; an actual payment of at least €1 is required. However, dedicated point-exchange items provided through partnerships can be redeemed 100% with points, and eligibility is noted separately on each product page.
Q. Can point discount codes be used on Refurbished products?
A. Refurbished and clearance special sale items are excluded from point discount code redemption. However, points will be earned normally based on the actual payment amount when purchasing refurbished items.
Q. A shipping fee was charged after applying a point discount code.
A. Free shipping eligibility is determined based on the "final actual payment amount (including tax)" after the point discount has been applied. If the discount reduces the total below the country-specific free shipping threshold (e.g., €69 for Germany), shipping fees may apply. It is recommended to use points while keeping the total comfortably above the threshold.
Q. If I do not use an issued discount code, will the points disappear?
A. No. If you cancel an unused code under [View your rewards] within the widget, points are returned immediately. Points are also automatically restored after 30 days from issuance.
-
Q. What is the standard for earning points?
A. 1 pt is awarded for every €10 of the "net actual payment amount (NET SALES)" of the product, excluding taxes, shipping fees, coupon discounts, and point discounts. Additional multipliers apply according to membership tiers (Seed: 1.0x / Grow: 1.2x / Harvest: 1.5x).
Q. Are points awarded for low-value purchases?
A. Yes, points are earned normally on all actual payment amounts for products without any minimum order requirement.
Q. Are there other ways to earn points besides purchasing products?
A. Points are awarded for subscribing to the newsletter (1 pt) and writing product reviews (Basic: 1 pt / With photo or video: 2 pt). Review points are automatically credited after administrator review and approval.
Q. How do the Referral benefits work?
A.
Friend (Referee): A 10% discount coupon for the first purchase is issued upon signing up via the referral link. (Minimum order value: €100; valid for 30 days.)
Inviter (Referrer): If the friend makes a first order of NET €100 or more within 30 days of signing up, 1 pt is awarded for every €10 of that actual payment amount.
Q. If a friend signs up or purchases without using the referral link, can points be credited retroactively?
A. The referral system tracks only visits made through unique referral links; retroactive credit cannot be provided for regular orders made outside the link.
-
Q. What is the membership tier structure and what are the benefits?
A. Tiers are determined by the "accumulated points earned" since joining.
- Seed (0 pt ~): Basic 1 pt per €10, 10% welcome coupon, access to member-only sales
- Grow (300 pt ~): All Seed benefits + 1.2 pt per €10, seasonal gift, offline event invitations
- Harvest (500 pt ~): All Grow benefits + 1.5 pt per €10, priority access to new product purchases, VIP invitation events
Q. Does using points lower my membership tier?
A. No. Tiers are based on "total accumulated points earned" since joining rather than your remaining balance. Even if you spend all your points, your tier will not be downgraded and will remain for life.
Q. What happens if I cancel or return an order that used a point discount code?
A. When an entire order is canceled or returned, the applied discount code expires, but the points deducted during issuance will be restored to your account.
Q. If I return a product after already spending the earned points, will my balance become negative?
A. When points are retrieved due to a return, even if your remaining points are insufficient, your balance will not drop below zero (-) and will be safely adjusted to a minimum of 0 pt.
Q. What is the expiration period for points?
A. Points are valid for 365 days from the last point accrual or redemption activity. If any earning or redemption activity occurs within the validity period, the expiration date of all retained points is automatically extended (rolling renewal) by 365 days from that activity date. Notifications are sent via email or the widget 90 days and 30 days prior to expiration.
