Q. What are the requirements to join the hurome membership?

A. You will be enrolled immediately upon registering the genuine serial number of a juicer purchased through the Hurom Europe official website or official channels. Only one account (email address) is permitted per person.

Q. Are accounts for the Shop and the hurome Shop separate?

A. No. It operates as a single unified account, and purchase history and points from both shops are automatically combined in real time.

Q. What welcome benefits do I receive upon signing up?

A. Upon completing genuine product registration, a one-time 10% discount coupon applicable to eligible products is issued immediately. (Minimum order value: €50; valid for 60 days from issuance.)

Q. Can I register products purchased overseas, such as in Korea or the United States?

A. The hurome membership is exclusively for products officially sold in Europe. Serial numbers of products purchased through other overseas subsidiaries cannot be registered.

Q. Can past purchase history be retroactively applied to points?

A. Point accrual and benefits apply starting from the moment genuine product registration is completed; past purchase history prior to registration cannot be retroactively applied.