Q. What is the standard for earning points?

A. 1 pt is awarded for every €10 of the "net actual payment amount (NET SALES)" of the product, excluding taxes, shipping fees, coupon discounts, and point discounts. Additional multipliers apply according to membership tiers (Seed: 1.0x / Grow: 1.2x / Harvest: 1.5x).

Q. Are points awarded for low-value purchases?

A. Yes, points are earned normally on all actual payment amounts for products without any minimum order requirement.

Q. Are there other ways to earn points besides purchasing products?

A. Points are awarded for subscribing to the newsletter (1 pt) and writing product reviews (Basic: 1 pt / With photo or video: 2 pt). Review points are automatically credited after administrator review and approval.

Q. How do the Referral benefits work?

A.

Friend (Referee): A 10% discount coupon for the first purchase is issued upon signing up via the referral link. (Minimum order value: €100; valid for 30 days.)

Inviter (Referrer): If the friend makes a first order of NET €100 or more within 30 days of signing up, 1 pt is awarded for every €10 of that actual payment amount.

Q. If a friend signs up or purchases without using the referral link, can points be credited retroactively?

A. The referral system tracks only visits made through unique referral links; retroactive credit cannot be provided for regular orders made outside the link.