GARAN – Hurom Manufacturer Guarantee

Additional Manufacturer GARAN Guarantee for Durability

This GARAN Guarantee supplements the statutory legal warranty rights for defective goods of the Buyer. The execution of the statutory warranty rights is free of charge and will be not limited to this GARAN Guarantee.

GARAN Guarantee Period and Scope of Coverage GARAN Guarantee Period:

Hurom provides a warranty for 15 years (H80ST, H400, H330P, H320N, H70FT, H70ST), 10 years (H310A, E50ST, E30ST) and 5 years (Water Purifier) from the date of purchase. This GARAN Guarantee applies to all products purchased within the European Union.

Scope of GARAN Guarantee

The GARAN Guarantee covers defects in materials, design, and workmanship that occur during the guarantee period. During the GARAN Guarantee period, Hurom will, at our discretion: repair the defective product or its components free of charge, or replace the product with an equivalent, defect-free product.

Note: The provision of GARAN Guarantee services neither extends nor restarts the original GARAN Guarantee period.

Exclusions

Damage resulting from the following causes is excluded from the GARAN Guarantee:

  • Normal wear and tear.
  • Improper or abusive handling.
  • Failure to follow the operating and care instructions.
  • Modifications or repairs performed by unauthorized persons.

Steps to Follow for Execution the GARAN Guarantee

Any extended commercial warranty is available only for products distributed through Hurom Europe and registered on the Hurom Europe website. Registration is not required to exercise statutory consumer rights.

To claim the GARAN Guarantee, please follow these steps:

  • Contact us: Report the defect in advance in writing via email (info@hurom-europe.com).
  • Provide proof: Include a copy of the proof of purchase (invoice or receipt) showing the date of purchase.
  • Shipping: If the HUROM Consumer Care Team determines that the device requires inspection, send the defective product—cleaned and securely packaged for transport—to the address listed below.

KS Global GmbH (Tor B, Hurom Europe warehouse)
Am Holzweg 28-34
65830 Kriftel
Germany

GARAN Guarantee Provider and Contact Information

The GARAN Guarantee provider as defined in this statement is:

Hurom Europe GmbH

Last updated: 14 October 2026